Cookie Policy
This information applies to the use of the website www.twiwt.com operated by TWIWT s. r. o., a company incorporated in the Slovak Republic, ID No.: 56 859 571, with its registered office at Kratka 1422/4 811 03 Bratislava, Slovak Republic (“we”). If you need more information, you can contact us at our registered office or by e-mail at support@twiwt.com.
1. Cookies and Other Network Identifiers
When you use our website, we and, with our permission, third parties, store small identification files on your computer, collectively known as cookies, which allow us to recognize if you return to our website from the same device, remember some of your choices and allow us to verify whether you belong to a group that certain advertising should be displayed to. A cookie is a small file of letters and numbers that we store in your internet browser or on your device’s hard drive. Some cookies allow us to link your browsing activities to our website from the moment you open your web browser window until you close it; others will remain on your device for a set period of time and will be activated each time you visit the website that created the particular cookie.
We also use measurement pixels or pixel tags (sometimes called web beacons), which are small images on a website that have a similar function to cookies and are designed to collect certain information from your device (such as its IP address or browser type). Unlike cookies, which are stored on your computer’s hard drive, pixel tags are a fixed part of a website.
To keep it simple, we will refer to all of the above technologies as cookies in this document. We do not only store cookies on your device but also read the cookies that our website has placed on your device. To keep it simple, we will continue referring to this as storage in this document.
We do not use any of the listed network identifiers to identify you as an individual by associating the identification or contact information it has about you with the identifier.
We use cookies and other network identifiers for the purposes set out below, in particular, to improve the functioning of our website and to display relevant advertising.
2. Necessary Cookies
Some cookies are placed on your device directly by our website. These cookies help us to:
- identify you when you navigate between pages of our website and on return visits (for example, so that we can remember your login from a particular device and not ask you repeatedly for your email and password);
- note that you have given your consent to us in accordance with this document;
- ensure security (for example, to investigate whether someone has misused your connection to our website);
- record, investigate and fix malfunctions and non-functioning parts of our website.
Such cookies and other files are necessary for the proper functioning of our website. If you block these cookies in your browser, our website may not function properly and as a result, we may not be able to provide you with our products and services. We will only inform you about the use of these cookies.
3. Analytical and Preference Cookies
Based on your consent, we may also store the following analytical or preference cookies from our website on your device which allow us to:
- monitor traffic to our website and its individual pages, create statistics and reports, and measure the effectiveness of advertising;
- show you different versions of our website when we are testing new functionality;
- customize the content of our website for you, for example, to show you preferentially the products you have already viewed and to show you other tailored offers on our website;
- preserve your settings and preferences within the session, for example, data related to your measured pupillary distance.
4. Marketing Cookies
Based on your consent, we may also allow third parties to place marketing cookies on your device, which may use them for the following purposes:
- collect data about your behavior on our website and other websites;
- display customized offers and targeted advertising within advertising networks on websites other than our website;
- connect with social networks such as Facebook, including automatically logging in, providing features such as the “Like” button, and displaying customized offers and targeted advertising on these social networks and websites other than our website.
You can enable or disable the storage of these cookies when you visit www.twiwt.com.
5. Additional Data and Legal Basis
We do not only obtain data about your behavior on the website from cookies. We also supplement it with certain other data such as (i) the IP address of your device, (ii) the MAC address of your device, (iii) the operating system of your device, its version and language settings, (iv) the browser you are using on your device, its version and language settings, and (v) the address of the website (URL) from which you are accessing our website.
We process this data about your behavior on the website on the basis of our legitimate interest, which is:
- to improve our services to you if the purpose of the processing is to obtain information that will enable us to improve the website for you in the future;
- measuring the effectiveness of our website and advertising costs, if the purpose of the processing is to generate statistics and reports, in particular, to monitor traffic to our website, its individual pages and to measure the effectiveness of advertising;
- the smooth functionality of our services, if the purpose of the processing is to test new functions and applications before implementation (in particular to prevent problems with the functionality of these innovations in actual operation);
- the smooth functionality of our services and the security of your data, if the purpose of the processing is to prevent attacks on our website and threats to its functionality and security of your data.
We use the data for these purposes for a period of 12 months. You have the right to object to this processing.
We may also use information about your web behavior to personalize our website and display targeted advertising, and we may also pass this information to social and advertising network operators for the purpose of displaying targeted advertising.
All standard browsers allow you to manage whether cookies will be stored on your computer and allow you to delete cookies already stored.
If you have cookies enabled and you visit our website, the use of cookies is governed by this information and the rules of the operators of each system set out below.
6. Third-Party Policies
Some cookies and other network identifiers on our website are operated in whole or in part by third parties. These parties have their own terms and conditions governing the use of network identifiers. Please read these policies as well:
- Google: https://policies.google.com/technologies/ads
- Facebook: https://www.facebook.com/privacy/policy/
We collect the following cookies that are in whole or in part operated by third parties:
7. Cookie Inventory
| Name | Domain | Expiration | Purpose |
|---|---|---|---|
_GRECAPTCHA | recaptcha.net | 1 year | Google recaptcha. |
1.gif | imgsct.cookiebot.com | Session | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. |
test_cookie | doubleclick.net | 1 day | Used to check if the user’s browser supports cookies. |
td | googletagmanager.com | Session | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
CONSENT | youtube.com | 2 years | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR compliance of the website. |
rc::c | gstatic.com | Session | This cookie is used to distinguish between humans and bots. |
rc::a | gstatic.com | Persistent | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
hjActiveViewportIds | hotjar.com | Persistent | This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters. This information is used to optimize the visitor’s experience. |
hjViewportId | hotjar.com | Session | Saves the user’s screen size in order to adjust the size of images on the website. |
_ga | virtooal.com | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_gid | virtooal.com | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_ga | www.virtooal.com | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_gid | www.virtooal.com | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
lastExternalReferrer | connect.facebook.net | Persistent | Detects how the user reached the website by registering their last URL-address. |
lastExternalReferrerTime | connect.facebook.net | Persistent | Detects how the user reached the website by registering their last URL-address. |
IDE | doubleclick.net | 1 year | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
pagead/landing | doubleclick.net | Session | Collects data on visitor behaviour from multiple websites. |
ads/ga-audiences | google.com | Session | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. |
pagead/1p-user-list/# | google.com | Session | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. |
_lfa | sc.lfeeder.com | Persistent | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses. |
_lfa_expiry | sc.lfeeder.com | Persistent | Contains the expiry-date for the cookie with corresponding name. |
LAST_RESULT_ENTRY_KEY | youtube.com | Session | Used to track user’s interaction with embedded content. |
nextId | youtube.com | Session | Used to track user’s interaction with embedded content. |
remote_sid | youtube.com | Session | Necessary for the implementation and functionality of YouTube video-content on the website. |
requests | youtube.com | Session | Used to track user’s interaction with embedded content. |
TESTCOOKIESENABLED | youtube.com | 1 day | Used to track user’s interaction with embedded content. |
VISITOR_INFO1_LIVE | youtube.com | 180 days | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. |
VISITOR_PRIVACY_METADATA | youtube.com | 180 days | Stores the user’s cookie consent state for the current domain. |
YSC | youtube.com | Session | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
8. Policy Updates
We reserve the right to amend, modify, supplement, or otherwise change this Cookies Policy at any time and for any reason. Any new version of this Cookies Policy supersedes its previous version as of the date of effectivity of the new version. If you are our registered user and we have your e-mail information, we will inform you about any substantial amendments to this Cookies Policy by e-mail.
9. Your Rights
To the extent that cookies are personal data, data protection legislation guarantees you various data protection rights: to the extent that the data protection regulations, in particular the GDPR, guarantee you this, you can request access to your personal data (i.e. information about what specific data we are working with and how we are working with it), limit the processing of your data (i.e. we will not delete the data for the time being, but we will not work with it) and correct and delete it (if the legal conditions for this are met), you can object to the processing and you can exercise your right to data portability.
To exercise any of these rights, please contact us using the contact details above. The easiest way to do this is to send us an e-mail and we will be happy to help you exercise your rights.
If you believe that we are violating the law by processing your personal data, you can file a complaint with the national supervisory authority. For the Slovak Republic, this is the Office for Personal Data Protection of the Slovak Republic: https://www.dataprotection.gov.sk/.